The best enterprise AI is the AI employees barely notice

VentureBeat · Maureen Jules-Perez, Capital One · 2026-10-23 14:30 UTC

Capital One’s Maureen Jules-Perez explains why effective enterprise AI should reduce prompts, interfaces and workflow friction while giving employees more room for judgment and expertise.

Presented by Capital One

AI can now help teams turn an idea into a working prototype in minutes. The hard part is deciding what to build, providing the right context, integrating it into real work and determining whether people can rely on it.

Every new tool can also create another interface to manage, another prompt to learn and another workflow for employees to navigate. The best enterprise technology should reduce that burden by helping people focus on the work that requires judgment, expertise and human connection.

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