MassHealth dentists still chasing pay after failed vendor switch

The Boston Globe · Jason Laughlin · 2026-11-06 10:30 UTC

MassHealth failed to reimburse tens of millions of dollars in dental care last year, leading dentists to accept fewer patients with the insurance.

SOMERVILLE — In April 2025, then-9-year-old Davi Oliveira faced a common, if not always welcome, childhood rite of passage: He needed braces.

His orthodontist, Dr. Adi Davidyan, also recommended a palate expander to prevent a permanently misaligned jaw. Davidyan contacted MassHealth, Davi’s insurer, to approve treatments.

Then they waited... and waited...

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