Americans’ eating habits are changing. For Chick-fil-A, adapting to them is a tall order.
NBC News · Kayla Steinberg, Craig Melvin ·
Chick-fil-A hasn’t changed the recipe for its chicken sandwich since 1967. But CEO Andrew Cathy knows the company needs to innovate as America changes.
Chick-fil-A is a company that cherishes its past. The third-largest restaurant chain in America hasn’t changed the recipe for its signature chicken sandwich since it debuted in 1967. From the beginning, it has been a private, family-owned business and it intends to stay that way.
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