Banks must address AI risks before deployment – Relm CEO

Punch Nigeria · Justice Okamgba ·

The Founder and Chief Executive Officer of Relm Insurance, Joseph Ziolkowski, speaks with JUSTICE OKAMGBA on the risks autonomous AI systems pose to

The Founder and Chief Executive Officer of Relm Insurance, Joseph Ziolkowski, speaks with JUSTICE OKAMGBA on the risks autonomous AI systems pose to financial institutions, the potential for technology failures to disrupt interconnected banking systems, and how Nigerian banks and fintech companies can strengthen safeguards against emerging threats

As Nigerian banks and fintech companies increasingly adopt AI for customer service, fraud detection and financial transactions, what potential risks should they assess before granting AI agents autonomy within their systems?

When we look at AI risk anywhere in the world, the first question isn’t whether a company is using AI, because we’re seeing every company globally with some form of AI initiative. The question is the degree to which authority has been delegated to these tools. Are we talking about a company using ChatGPT to draft emails more efficiently, or one using AI agents to transact autonomously?

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