Hidden cameras reveal accessibility barriers at leading restaurants

CBC News · Jeremy McDonald, Rosa Marchitelli, Jeremy Grimaldi, Daniela Silva · 2026-11-06 09:00 UTC

Malfunctioning power door operators, inaccessible self-service kiosks and the inability to get a braille menu were among the issues people with disabilities faced while eating out as part of a Marketplace investigation into accessibility at fast-food and full-service restaurants in Ontario.

Canada·Marketplace

Hidden cameras reveal accessibility barriers at leading restaurants

At least 2 restaurants make changes after findings of investigation revealed

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