Five9 Slides as CEO Sees AI Momentum but 2026 Profit View Gets Cut - Five9 (NASDAQ:FIVN)

Benzinga · Akanksha Bakshi · 2026-11-06 15:59 UTC

Five9 shares fell about 21% Friday after the company beat third-quarter estimates but cut its 2026 adjusted EPS guidance and issued fourth-quarter earnings guidance below estimates. AI revenue grew 91%, and Five9 agreed to buy Level AI for about $325 million.

Five9, Inc. (NASDAQ:FIVN) shares fell about 21% Friday despite a third-quarter earnings beat, as the company lowered its full-year adjusted EPS outlook and issued fourth-quarter earnings guidance below analyst estimates.

Five9 reported adjusted EPS of 82 cents, beating the 80-cent estimate, while revenue rose 13% year over year to $323.3 million, topping the $319.1 million estimate. Subscription revenue increased 16%.

Margins Narrow as EBITDA Rises

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