The AI-linked layoffs that didn’t stick: Why some jobs are coming back
Associated Press ·
Companies have been slashing jobs to invest in artificial intelligence, raising anxiety among workers who fear they may lose their livelihoods to machines. But sometimes replacing workers with AI doesn’t work out, because the tools can’t do the job as well as their human predecessors, and those companies wind up quietly rehiring workers for the positions they eliminated. Management experts suggest figuring out your competitive edge as a human and emphasizing skills such as empathy, ethics, judgment and institutional knowledge. Workers who are asked back to a company can request a contract to feel more secure.