IntouchCX Recognized for Operations led AI and End to End CX Transformation by HFS Research
Agence France-Presse ·
IntouchCXa global leader in AI-powered customer experience (CX) management, trust and safety, digital engagement, and back-office operations, has been positioned in theHorizon 2 end-to-end experience transformation, in the HFS Horizons Customer Experience Services 2026 reportfor its operations led approach to AI adoption and its model...